Privacy policy

Your personal data is processed by:

Daems Giovanni
Fortstraat 9c
2560 Kessel (Antwerp, Belgium – Europe)
+32 3 322 54 22
sales@daemsgroup.com

for customer management based on the contractual relationship as a result of your order/purchase and for direct marketing (/to offer you new products or services) based on our legitimate interest in doing business.

If you do not want us to process your data for direct marketing purposes, it is sufficient to inform us at sales@daemsgroup.com. Via that address you can always ask which data we process about you and correct them or have them deleted, or ask them to be transferred.

If you do not agree with the way in which we process your data, you can contact the Commission for the protection of privacy (Drukpersstraat 35, 1000 Brussels).

GRIEVANCE

We allow both internal and external stakeholders to speak up at any time regarding concerns in the jewelry supply chain or our origin disclosures and have provided an email address for this purpose on our website (rjc@daems-giovanni.com). Any attempt to prevent or suppress concerns or complaints will be considered a violation of this policy and will be punished accordingly.

Any Daems Giovanni BV employee or external stakeholder who becomes aware of violations or has any concerns regarding impacts that may arise from Daems Giovanni BV’s direct and indirect behaviors under this policy is invited to raise their concerns and/or ask for guidance. We will follow up on all grievances or guidance related notifications using our grievance procedures.

Daems Giovanni BV ensures that no disciplinary sanction or any direct or indirect retaliatory measure is taken against persons who have made use of these channels in good faith, even if the facts subsequently prove to be inaccurate or unfounded and/or do not give rise to any proceedings or sanctions.

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